FAQs

Q. What are your office hours?
A. Monday through Friday 8:30am-5pm. Closed Saturday and Sunday.

Q. What are your showroom hours?
A. Our showroom is open Monday through Friday from 9am to 4pm, by appointment only. Closed Saturday and Sunday.

Q. Do you have a minimum order size for delivery?
A. Yes, the minimum order size for delivery is $400.

Q. Do you set up tables & chairs?
A. For an additional charge.

Q. How much do you charge for delivery?
A. Delivery starts at $85 and is determined by the drop-off address.

Q. How do I return my dishware?
A. Please provide in the crates they were delivered after removing food and liquid.

Q. How can I confirm an order?
A. A signed and dated rental agreement and 50% deposit is required to confirm your order.

Q. What happens if a rented item is damaged?
A. A replacement charge will be applied.

Q. What if I have an urgent issue after office hours?
A. Please call our main line at 510-232-5030, and you will be redirected to our answering service for immediate assistance.

Standard Party Rentals